The European Social Network (ESN), based in Brighton, has selected MTL to
implement and support their new CRM solution based on their depth of experience
in the not-for-profit sector (26 years) and high level of flexibility and
innovation to meet ESN’s needs in the short and long term. ....read more
With our broad experience
of the not for profit sector we are very aware that for smaller
organisations the choice for viable solutions has been very limited. mtl is therefore hosting a number of seminars ....read more
With our broad experience
of the not for profit sector we are very aware that for smaller
organisations the choice for viable solutions has been very limited.
mtl is therefore pleased to announce the first of a number of seminars ....read more
Enhanced Customer remote - support services
mtl/Ariadne
has recently introduced a remote-user support facility for all of our
customers. This service is made possible through the use of a powerful
and well tried remote-access tool named TeamViewer.
TeamViewer can securely establish connections to any PC or server
within just a few seconds. This then allows our skilled support staff
to remotely control your users PC as if we were sitting right in front
of it. More than fifteen million users globally already trust
TeamViewer to provide secure and controlled remote access to their
systems, so it is well tried and tested!Access by mtl support staff is
controlled by the customer via the Client Login area of the mtl web
site.
Several customers have already become familiar with this service option
over the past few months, and many have commented that it has improved
the speed and effectiveness of diagnosing and clearing faults and
operational issues for them.
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