Client support

Class leading support

At Millertech, we know that great client support is integral to the service we provide to customers. Providing exceptional client support direct from our UK offices gives our clients the confidence to reach further, move faster and achieve more. There are three ways to get in touch.

Helpdesk

Call +44 (0) 20 7278 2081

Average response times

Urgent priority issue6 mins
6 mins
High priority issue11 mins
11 mins
Medium priority issue14 mins
14 mins
Low priority issue19 mins
19 mins
Our support commitment
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First-line telephone support and guidance via the support team

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Second-line support from the consultancy or development team

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Fast-response via remote diagnostics and interactive apps

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Online reporting, tracking and guidance in all support calls

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Regular support review and account management meetings

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Optimised target-based support response times