38 years of trade union experience
Millertech’s Merlin is a fully integrated CRM for trade unions and contains all the core functionality to support and serve members more efficiently. It streamlines members’ daily administration and onboarding and manages complex subscriptions, events, communication and balloting tasks.
The flexible solution integrates seamlessly with many essential third-party applications including finance systems, embedded payment solutions, document management systems and e-learning platforms.
With membership numbers growing, modern trade union movements face increasingly complex challenges. Merlin provides a fully-featured and customisable software solution based on nearly four decades of specialist sector expertise.
At a glance
- Specialist CRM for trade union membership
- Facilitate subscriptions and elections
- Case management and events lifecycle
- Analyse key information
Product features
Don’t just take our word for it …
MEET OUR CLIENTS

Communicating with our members, raising awareness of our activities, the products and services that we can offer is an important element in achieving member retention.”

Millertech provided us with a system configured to meet our exact business needs. I would recommend them for a very successful implementation process. Overall we could not ask for better people to work with.”

Millertech’s 30+ years’ experience in the NFP Sector and proven track record in working with Livery Companies gave us confidence that the project would be completed successfully with little risk of interruption to services.”
Sector insights
Busting the Myth of Member Engagement: Solving, Defining and Measuring
National Union of Rail, Maritime and Transport Workers
Organisational Transformation for Membership Organisations – 5 Tips
Schedule your consultation
More than 150 respected organisations have called on us over the past 38 years
Learn how Millertech will solve your membership and administration challenges by scheduling a call with one of our product experts