Sectors: Professional bodies

Driving engagement

Professional bodies depend upon subscriptions to make a positive change in their sector. Therefore attracting and retaining members is a primary objective. Excelling against this continually moving target requires these organisations to offer a tangibly improved experience in every area where they and their members interact.

Millertech’s specialist CRM software collects vital data, provides insightful analytics and streamlines operations so that back-office employees can concentrate on value-added tasks for members. This combines with our digital design expertise to create websites with the personalisation and optimised user journeys that make them intuitive and rewarding to use.

Millertech also powers personalised, timely and specifically focused communication tools to engage and attract members.

At a glance

  • Specialist CRM and digital design for membership
  • Simplified subscriptions and communications
  • Providing a personalised membership experience
  • Efficient management of CPD and events

Solving membership for professional bodies

Millertech provides all the features that modern professional bodies need to operate efficiently and maximise member value. Our CRM software, app design, website development and supporting products allow these organisations to quickly modernise or streamline their operations while increasing their opportunities to improve member benefits.

CRM software

Enterprise software to manage modern trade unions by streamlining events, fundraising, communication and engagement tasks


Websites and portals

Design and build of websites and portals specifically designed for the challenges of membership organisations

app design

App design

Membership apps to provide a personalised member experience, enhanced engagement and digital solutions on the move

Member service

Administer and facilitate the self-service of membership contact data to analyse the engagement levels of individual members


Manage multiple-level member subscriptions through a variety of payment methods to ensure a seamless experience for members

Event management

Plan, manage and analyse the success of seminars, events and larger conferences with minimal manual administration

CPD management

Access all the tools needed to organise and run examinations, seminars and training courses in the most efficient way

Member comms

Manage communication via branded e-mail marketing tools to drive member acquisition and retention while tracking engagement


Create intelligent reports using smart analytics to provide strategic insight on membership trends, upcoming challenges and opportunities

Advice from our clients

Quick tips for digital membership projects

With Dave Homer, IT project manager at the NASUWT

Sector insights

Schedule a consultation with our product experts

“Delivering a personalised experience while utilising intelligent analytics to drive engagement requires a fully featured association management system and an experienced partner.”

Nik Hutton, Head of Business Development

Nik Hutton
Head of business development