Membership success in 2023: Understanding what members value
Have you asked your members what they truly value from their subscription? Member value is a key area of focus…
transformation
Organisational Transformation: The Catalyst for a Digital Transformation Project
Membership organisations exist to serve their members. And to do this effectively, they must continuously improve their services to stay…
The strategy of organisational transformation and member value
For many membership organisations, long-term strategic digital transformation may not have been at the top of the priority list for…
Digital Excellence 2022: The Post Covid Verdict
On Thursday 26th May, the Digital Excellence conference hosted by professional network Memberwise returned. The popular conference saw the launch…
The first three things to get right when undertaking any CRM implementation or digital transformation project
For modern membership organisations, the CRM system is at the heart of their operations. It facilitates more effective user journeys,…
Planning for successful digital transformation
Digital transformations are complex projects in which membership organisations often struggle to know where to start. Once you are set…